Privacy

GENOME STUDIOS INC. - OPAL PRIVACY POLICY

Last updated: 9 September 2026

This Privacy Policy describes how Genome Studios Inc., a corporation incorporated under the laws of Alberta, Canada (“Genome”, “we”, “us”, or “our”), collects, uses, discloses, and retains information in connection with the OPAL website at https://opallauncher.com (the “Website”) and the OPAL desktop application (“OPAL”). It is the privacy notice referred to in section 10(d) of the End User Licence Agreement.

Please read this Policy carefully. By using the Website or OPAL, you acknowledge the practices described in this Policy.

1. Summary

This summary is provided for convenience only and does not replace the sections that follow.

• We collect anonymous usage data only.
• We do not use cookies to track Website or OPAL usage.
• Anonymous usage tracking in OPAL is optional and is disabled by default.
• Anonymous usage data is collected directly by Genome. No third-party analytics provider is involved.
• We do not sell, rent, or trade information to third parties.
• Your projects, settings, and other application data remain on your device.

2. Information We Collect

(a) Anonymous usage data. We collect anonymous usage data relating to the Website and OPAL. Anonymous usage data does not identify you and is not associated with any individual. We do not create user accounts, require you to sign in, or assign you a persistent identifier.

(i) Website. The Website collects anonymous page-view data recording which pages are viewed. This applies to all visitors.

(ii) OPAL. Anonymous usage tracking in OPAL is disabled by default. OPAL requests your consent once during first-run setup, and the setting may be changed at any time under Settings > Analytics. While the setting is disabled, the tracking component is not loaded and no usage data is transmitted. While the setting is enabled, OPAL records which application screens are opened. Pre-release and development builds do not transmit usage data.

(b) Information you provide to us. If you submit the contact form on the Website, we collect the name, email address, subject category, and message content that you provide. If you contact us by email or through community channels such as Discord, we receive the information contained in that communication. You are not required to provide this information in order to download or use OPAL.

(c) Information we do not collect. Genome does not collect, through the Website or OPAL:

• your name, email address, or account credentials, except where you provide them to us under section 2(b);
• the contents of your projects, including project.json, gem.json, source code, or assets;
• the names, contents, or file system locations of your projects;
• which engines you install, or what you build;
• file paths, machine names, or hardware identifiers.

3. Cookies and Similar Technologies

We do not use cookies to track Website or OPAL usage. We do not use tracking pixels, advertising cookies, cross-site trackers, or third-party cookies for this purpose. The Website does not present a cookie consent banner because no such tracking technology is deployed.

OPAL stores your application preferences in local storage on your own device. That local storage is used to operate the application and is not transmitted to Genome. See section 6.

4. How We Use Information

We use the information described in section 2 only for the following purposes:

• to understand how the Website and OPAL are used, in aggregate, and to guide improvements to both;
• to identify and diagnose defects, errors, and usability problems;
• to respond to enquiries, support requests, bug reports, and media requests that you send to us;
• to comply with applicable law and to enforce the End User Licence Agreement.

We do not use collected information for advertising, profiling, automated decision-making, or any purpose unrelated to operating and improving the Website and OPAL.

5. How We Share Information

(a) No sale, and no third-party analytics. We do not sell, rent, trade, licence, or otherwise disclose collected information to third parties for their own purposes. Anonymous usage data is collected and processed using analytics software operated by Genome on Genome’s own infrastructure at metrics.genomestudios.ca. No third-party analytics provider, advertising network, or data broker receives this data.

(b) Service providers. Contact form submissions described in section 2(b) are transmitted and delivered to us through Formspree, a third-party form-processing service, which processes that information on our behalf and is not authorized to use it for its own purposes. Formspree’s handling of that information is also subject to its own privacy practices.

(c) Legal requirements. We may disclose information where we reasonably believe disclosure is required by applicable law, regulation, legal process, or enforceable governmental request, or where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Genome, our users, or the public.

(d) Business transfers. If Genome is involved in a merger, amalgamation, reorganization, financing, or sale of all or substantially all of its business or assets relating to OPAL, information held by Genome may be transferred as part of that transaction, subject to this Policy or a successor policy providing comparable protection.

6. Local Application Data

OPAL stores its configuration and cached data on your device, including your application settings, the O3DE manifest data it reads, and its cache of indexed gem repositories.

This data remains on your device. It is not transmitted to Genome, is not uploaded or backed up to Genome, and is not recorded for usage-tracking purposes. Enabling anonymous usage tracking does not change this.

You are responsible for the security and backup of your own device and project materials, as set out in section 10 of the End User Licence Agreement.

7. Network Connections Initiated by OPAL

Separately from usage tracking, OPAL connects to external services in order to perform actions that you initiate or configure:

Each connection occurs in response to an action you take or a source you configure. Removing a configured source ends the corresponding connection.

8. Third-Party Websites and Services

The Website and OPAL contain links to, and may connect to, websites and services operated by third parties, including those listed in section 7 and community channels such as Discord. Genome does not control those websites and services, and this Policy does not apply to them. We encourage you to review the privacy policies of any third-party website or service that you access.

9. Data Retention

We retain anonymous usage data for as long as necessary for the purposes described in section 4. Because that data is anonymous, it is retained in aggregate form and is not associated with any individual.

We retain information you provide under section 2(b) for as long as necessary to respond to your enquiry and to maintain a reasonable record of the correspondence, after which it is deleted or archived in accordance with our internal retention practices.

10. Security

We maintain administrative, technical, and physical safeguards intended to protect information against loss, theft, and unauthorized access, disclosure, alteration, and destruction, appropriate to the sensitivity of the information. No method of transmission over the internet, and no method of electronic storage, is completely secure, and we cannot guarantee absolute security.

11. International Transfers

Genome operates in Canada. Information collected through the Website or OPAL may be processed and stored in Canada, the United States, or other jurisdictions in which we or our service providers operate. Those jurisdictions may have data protection laws that differ from those of your jurisdiction, and information may be accessible to courts, law enforcement, and national security authorities in accordance with the laws of those jurisdictions.

12. Your Choices and Rights

(a) Usage tracking. You may enable or disable anonymous usage tracking in OPAL at any time under Settings > Analytics. Disabling it takes effect immediately.

(b) Anonymous data. Because anonymous usage data is not associated with you, it cannot be located, retrieved, corrected, exported, or deleted on an individual basis.

(c) Information you have provided. Subject to applicable law, you may request access to, correction of, or deletion of information you have provided to us under section 2(b) by using the contact details in section 15. We may require information reasonably necessary to verify your request, and we may retain information where retention is permitted or required by law.

(d) Complaints. If you have a concern about our handling of your information, please contact us using the details in section 15. You may also have the right to lodge a complaint with the privacy regulator in your jurisdiction.

13. Children’s Privacy

The Website and OPAL are not directed to children. Consistent with section 2(c) of the End User Licence Agreement, an individual accepting in a personal capacity must have reached the age of majority and have legal capacity to do so. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us using the details in section 15 and we will take reasonable steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was last revised. Material changes will be recorded in the Changelog following OPAL’s public release. Your continued use of the Website or OPAL after a revision takes effect constitutes acknowledgement of the revised Policy.

15. Contact

Related

• Licence Notice
• End User Licence Agreement